Apple vs. Lenovo: Devotion & Deception

The news of the Lenovo malware scare is simply another example of why I won’t use anything other than Apple products for my computers. Said Thomas Fox-Brewster from Forbes: “Lenovo might have made one of the biggest mistakes in its history.”

“By pre-installing software called ‘Superfish’ to get ads on screens, it’s peeved the entire privacy community,” continued Fox-Brewster. “Lenovo won’t want anyone to call it that, but Superfish has been described as a piece of malware, or an adware pusher, that the Chinese firm pre-installs on consumer laptops.”

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Which is why all the computers in my house come from Apple. No, Apple isn’t perfect. Like cars, display panel TVs, and toasters, there’s no such thing as perfect.

Understanding mass production means comprehending that a certain percentage of units rolling off the assembly line will, for one reason or another, have a defect or problem. This includes everything from #2 pencils to the venerable BMW M5. Defects happen. Period.

Defects vs. Deception

Defects are accidental. Happenstance, if you will. Completely unintentional. Lenovo, however, engaged in deception and malice. After reading these first few lines of a TechCrunch article today, my sentiment regarding my computer choices was cemented:

Earlier this week, word started spreading that Lenovo had been pre-installing a sketchy adware program called “Superfish” onto many of its Windows PCs for months.

Then researchers started finding nasty vulnerabilities—namely, that Superfish was using some pretty ugly hacks to tinker with your computer’s encryption certificates, and doing so in a way that seemingly leaves your otherwise “encrypted” communications (everything that goes over HTTPS) unsecure whenever you’re on a shared WiFi connection (like at a coffee shop).

Preinstalling Sketchy Adware

“Lenovo had been pre-installing a sketchy adware program….” I really didn’t need to read beyond that first line of the article. I hear and read plenty of interesting things in the daily research for my writing. “Apple isn’t worth the extra money.” “Apple is too expensive.” “Apple is a rip-off.” “You’re just making Tim Cook rich; you’re a chump.”

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But let’s read a bit more of that TechCrunch article. “Even without the security implications, Superfish was pretty sketchy. Its purpose? Catch Google search results before they hit your screen, then quietly modify them to include more ads.”

Yes, Apple products are certainly more expensive than Levono, HP, and Dell. But why do so many flock to Apple for their computing needs? I’ll admit, some do so only because it’s trendy or fashionable. These aren’t people who necessarily engage in a great deal of critical thought in deciding what computing device to purchase.

Can’t Afford Lenovo Crap

Then there’s people like me and many of my friends and colleagues. People who earn their living from the QWERTY keyboard sitting under their fingers. People who have children who rely on their income. People who can’t afford the bullsh*t coming from companies like Lenovo.

I’ve written in the past about how Apple products are superior. I even wrote about how I tried an Android tablet, only to have it croak on me within just a few months of purchase. I returned to Apple for my daily tablet needs. It’s the best thing I ever did.

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The case of Lenovo is just another example of why professionals, and many who seek the best quality, reach out to Apple. Yes, there are the posers and dorks who just want to be seen with the “cool stuff.” But professionals don’t care about that. We focus on reliability, dependability, and performance. We can’t afford problems like Superfish and not being able to trust our computer vendor. We have enough vulnerabilities in our daily lives; inviting more just to save a few bucks is foolish.

Don’t Mess With the Work Truck

I call my laptop my “work truck.” Because it is. It’s my Ford F-350 pickup. And it better damn well get me to the job site every day. Lenovo may be the world’s biggest personal computer manufacturer, but it certainly isn’t the best. And, in striking clarity, it just proved it to the world.

“By this morning, the U.S. Department of Homeland Security was urging Lenovo laptop owners to remove the tool.” Wow. When I read things like this, I smile, knowing I’ve made the right decision by positioning Apple as the default, trusted source for the computing needs of my family. My daughters will graduate from high school and emerge from my house knowing the value of their computing dollars.

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For those of you boasting about how you saved a few bucks by going with Dell or Lenovo for your new laptop: Have fun with that (and worrying about if something like Superfish has compromised your communications or finances). In the words of Bryan Wakefield, a Lenovo customer who commented on the Forbes article, “Just purchased a Lenovo product for the first time this year. Might have to rethink that decision in the future.”

Rethink indeed. After the Superfish stunt on Lenovo’s part (all to generate a few bucks), more and more consumers are becoming aware of the true cost of “cheaper” when it comes to computers. Pay me now, or pay me later. That’s what my dad used to say. Like it or hate it, it’s reality. Lenovo just provided it.

Trust Your Vendor?

So choose your poison. Pay more upfront for a quality product that you can trust from Apple, or pay later in loss of privacy, hidden infections, vulnerability to hackers, even more ads, fear and panic, and whatever else has been surreptitiously loaded onto your PC.

Trust is the foundation of most relationships. Be it a marriage, business partners, or product manufacturers, how can you justify paying your computer vendor to lie to you and then hijack your personal computer—all while leaving it unsecured and open to hackers?

With Apple, I pay not only for quality and dependability, but also a seemingly invisible element that you won’t find installed on any hard drive: Trust.

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Curt Robbins

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Curt Robbins is author of the following books from Amazon Kindle:3d1

You can follow him on Twitter at @CurtARobbins, read his auto-related articles on CarNewsCafe, check out his Apple-themed articles on Apple Daily Report, and read his AV-related articles at rAVe Publications. You can also view his photos on Flickr.

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It’s 2015: Stop Your Whining

Remember the old days, when you would struggle with Windows 95 or Windows 2000 to get it to properly load, say, a printer driver? Remember the love/hate relationship you had with Redmond’s Richest (Microsoft)? This schizophrenic emotional state was elicited by the relative convenience afforded by use of the Windows graphical user interface paired with the frustration of abundant software bugs and things like plug-n-play that certainly plugged, but often didn’t play.

windows 95 logoUse of Microsoft’s products and services, specifically its operating system and the applications found in MS Office, was a double-edged sword. On one side was convenience, speed, and user-friendly operation. On the other was buggy software, cumbersome tech support, and almost daily frustration—typically resulting in language befitting a drunken sailor.

Welcome to 2015. We’re officially 15 percent of the way into the 21st century. No longer do we marvel over smartphones and digital cameras. No longer do we say “Wow, that 42-inch flat panel sure is amazing.” No longer do we dream of a future of electric cars, smartwatches, thin touchscreen tablets, and free global video conferencing.

We’re home, Toto. All that cool stuff is here. And much of it is either free or very cheap.

After all, who could have imagined free video conferencing (using services like FaceTime and Skype)? When I was a kid, I recall my CPA wannabe grandmother always cutting short long-distance phone calls because of the expense and metered billing rate. We now conduct high-definition video conferences—of any length and with folks around the world—for free and on a regular basis.

But our technical schizophrenia remains. Spurred by relentless online ads and spotty wi-fi, our frustration seemingly won’t abate. Yet, we love the Google search engine and the magic of Twitter. But isn’t my laptop too hot? Why won’t it rip this CD? It did it last week. And why can’t I remember the password for my secret email account?

When thinking recently about our fickle use of technology, I realized something: Google has replaced Microsoft as our evil bipolar technological stepmother. The Silicon Valley giant, whose name has become synonymous with looking up stuff on the internet, is something that we think we can’t live without—but that we also curse on a regular basis. I’d hate for someone to steal or damage my Chromecast media streaming dongles. Yet, I want to throw them across the room when they drop the Pandora stream for the fifth time in two hours.

google_logoAlyce Lomax at The Motley Fool, way back in 2006, described Google as a “Jack of all trades, master of none.” In my blog post Apple vs. Google: Where Focus Meets Buckshot from September 2014, I pointed out how Google loves to experiment with a variety of products and services. From “smart” contact lenses to self-driving cars to huge balloons intended to bring internet access to undeveloped nations (and, with it, ads from the company’s search engine and other services), Google has its hand in a very wide range of products.

It’s almost as if the iconic Silicon Valley company doesn’t trust its ability to succeed in any one area. Maybe it’s so keenly aware of the fierce competition and incredible challenges of the technology that it gets involved in dozens of product areas with the hope that a few will actually pan out.

But everything is relative. Our love/hate relationship with Microsoft from yesteryear was based on the pervasive nature of the company’s operating system and software. Windows was everywhere. Very few people used Macs back then (hell, there wasn’t even a version of Microsoft Office for the Mac, so you can barely blame them). It was all MS Word and Excel and Windows XP. All of which sported some pretty serious bugs. We felt trapped.

Today it’s a bit different. I was recently frustrated when using Google’s URL shortening service for links within tweets. I found that, somehow, I had violated Google’s terms of service and it invalidated one of my URLs, giving my tweet, going out to hundreds of thousands of users, a dead link. Fine, I thought, and switched back to Bitly. Frustrated by the amount of paid links at the top of the results page for Google’s search engine, I switched to Duck Duck Go. Not happy with my sluggish, stuttering Nexus 7 tablet running Google’s Android mobile OS, I switched back to an iPad from Apple.

The difference today is that there’s options. Back in the day, those frustrated by Microsoft Word or PowerPoint had few alternatives, none of which were ubiquitous enough to make the switch feel practical or intelligent. But if you’re fed up with your Nexus tablet or your Android-powered smartphone gets wonky, there’s ready alternatives from companies like Apple, Microsoft, and Blackberry.

Unlike Microsoft’s stranglehold on us back in the 1990s, Google can no longer hold us captive.

So welcome to 2015 and the age of tech options. Don’t like the ad-laced Google search engine? Switch to Bing or Duck Duck Go. Don’t like the Goo.gl URL shortener? Use Bitly or TinyURL. Getting frustrated by your Android-powered smartphone or tablet? Give Apple or Nokia a try. Don’t like Google Maps? Try AOL’s MapQuest or Apple Maps. Don’t like Gmail? Try Outlook or Yahoo (or the messaging built into Facebook or LinkedIn). Not digging Google+? Try Facebook (ok, every human already did that…sorry).

But stop your whining and don’t feel trapped. Because there’s plenty of alternatives to the products and services you’re currently using.

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Curt Robbins


Curt Robbins is author of the following books from Amazon Kindle:

You can follow him on Twitter at @CurtARobbins, read his AV-related blog posts at rAVe Publications, and view his photos on Flickr.