Tidal: Lossless Music Streaming

I recently learned about a relatively new streaming music service out of Oslo, Norway called Tidal, which became available in the United Kingdom and the United States last October. Since my discovery, Tidal has garnished quite a bit of media attention. Last winter, rap mogul Jay Z and a bunch of his wealthy music pals (like Madonna) purchased Tidal.

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Why do I care about a new on-demand music service when there’s so many great ones already on the market? Spotify, Google Play Music, Rdio, Rhapsody, and Beats Music (the “Big Five”) all offer very compelling services priced at only $10 a month. In terms of cost, music discovery/radio service Pandora is even more attractive and available in both subscription and free, ad-supported versions. Songza, another music discovery service (owned by Google), is ad-free and available at no cost.

So why get excited about a new music streaming service?

iPod Era: Convenience vs. Fidelity

The iPod era forced music consumers to trade quality for convenience. It was great to have thousands of songs instantly available from our iPods and smartphones, but sucked because those songs were of low quality (typically 128 Kbps). For the luxury of a “listen anywhere” media format that allowed one to plug their mobile device into their car or listen when at the gym or the office, audio fidelity went down the toilet. Audiophiles lamented the state of hi-fidelity; some declared it dead.

For those who are curious about the technical details, most music streaming services—and all of the Big Five, in addition to Pandora and Songza—highly compress their audio stream to allow it to flow smoothly from their servers, through the internet, to your listening device.

These highly compressed, or “lossy” formats (which literally lose data during the compression/decompression cycle) are typically MP3 or AAC, which offer various levels of audio quality, even the best of which is fairly hobbled—at least when compared to compact discs. While some listeners don’t notice the difference, it’s significant on good equipment. Those with nice hi-fi systems and premium speakers certainly can tell the difference. Many audiophiles have shunned highly compressed, lossy services like Pandora and Songza in favor of CDs or vinyl.

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Tidal’s primary differentiator is that it streams in “lossless” CD quality. This means that no data is lost during the compression of the music on Tidal’s end and the decompression of it on your end.

The Big Five stream at a fairly respectable 320 Kbps. Tidal, however, streams at 1,411 Kbps (in the ALAC and FLAC formats). This is nearly 4.5 times more data per second to satisfy one’s craving for music fidelity.

But the big question is: Can you hear the difference? If you have only a moderately nice sound system, the answer is a resounding yes. If you have a high-end system, you’ll be blown away.

During my time using Tidal, I can honestly say I’ve never heard a higher quality or more reliable music streaming service. I still love Pandora and Songza, and had a great experience with Google Play Music back when I subscribed. But if you care about the fidelity of the music, Tidal is the best online stream that’s ever reached my ears. Period.

[For those who are curious, since “moderately nice sound system” and “high-end system” are fairly ambiguous labels, I have been listening on a Pioneer Elite VSC-53 receiver outputting to a set of B&W 703 tower speakers, which is fed internet bandwidth by a Netgear Powerline 500 + powerline adapter getting signal from a Netgear Nighthawk R7000 wi-fi router and an AT&T 18 Mbps internet connection.]

Mark Henninger, senior writer at AVS Forum, commented in a Facebook group for audiophiles on a budget, “You have a fan of Tidal right here. The quality and the selection are fantastic.” Henninger makes a good point; a good music streaming service, regardless of its fidelity, is nothing without a satisfying catalog of songs.

The Upside

In addition to its main selling point, lossless high-fidelity music streaming, Tidal also offers offline listening. Unlike some other services, songs saved to your local device for offline listening aren’t “dumbed down” in terms of fidelity. They retain their CD-level quality. This is especially nice for things like a subway commute, flight, or anywhere you don’t have an internet connection—or don’t want to eat into your mobile phone data plan.

Tidal’s ad-free format is also nice, but certainly expected at the service’s $20 a month cost. After all, even lower-fidelity, $10/month services like Spotify, Rdio, and Google Play Music are void of ads and commercials.

One way of getting Tidal’s high-quality music into your hi-fi or home theater system, if you’re streaming from an Apple device like a Mac computer, iPad, or iPhone, is AirPlay. I’ve been using AirPlay to stream from my iPad to my audio/video receivers, both of which have AirPlay built-in. I haven’t experienced a single dropout or buffering issue. Of course, I also have ample broadband at nearly 20 Mbps; Tidal recommends a minimum of 2 Mbps.

Tidal is also available on more than 40 platforms, including all major mobile operating systems, like Android and iOS, and all mainstream browsers, like Firefox and Chrome. There’s also a slick and seemingly bug-free iPad app.

Tidal even offers a radio feature, including an Artist Radio function, meaning you can use it for music discovery, just like Pandora or Songza. There’s also playlists, repeat, and shuffle, fairly standard features found on nearly all on-demand competitors. In addition, a favoriting feature called My Music lets users tag songs and albums they like for easy retrieval in the future.

Unfortunately, there’s no Chromecast support. However, my contact at the company tells me that one is in development. In the meantime, I’m loving the iPad app, which is very keenly and minimally styled. I think it looks better than the iPad apps for any of the other music streaming services I’ve used.

Now with Led Zeppelin

Tidal recently added the entire Led Zeppelin catalog to its already impressive song collection. It is the only high-fidelity streaming music service to feature the venerable ’60s and ’70s heavy metal superband, and one of only two streaming services overall (Spotify is the only 320 Kbps service to feature them).

I’m currently listening to the group’s pinnacle double-album Physical Graffiti. It sounds every bit as good as my compact disc version of the album. Now I can just swipe and tap on my iPad, activate AirPlay to my AV receiver, and I’m in business. No more digging for my CD. I don’t even have to get out of my easy chair.

The Downside

The primary disadvantage of Tidal is cost: This high-quality music streaming service is available only for twenty bucks a month. This is precisely twice the cost of the Big Five. Only Pandora, which offers a weaker 192 Kbps (the mobile app is only 128 Kbps), is available for $36 a year (or $4 per month). Songza, which streams at a fairly anemic 64 Kbps (or 1/22 of Tidal’s fidelity), is free.

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For those who prefer free, ad-supported services (like how Pandora offers both a gratis version featuring commercials and also a paid side that’s ad-free), Tidal will be a disappointment. There’s no free version. Personally, I think this is fine. Tidal is clearly positioning itself as a premium music service, both in terms of quality and price. You simply can’t get a Porsche 911 for the price of a Toyota Yaris.

Check It Out

Tidal features a catalog of 25 million songs. This is enough, according to the company, to listen for 140 straight years. It is a slightly larger catalog than many music streaming services, but not as large as some, like Rhapsody, which features 32 million songs.

In the end, Tidal is a welcome addition to the small, but growing, collection of lossless music streaming services. Hopefully the higher price won’t scare away students and those on a budget. It would be nice to see this service set a precedent and usher in a new era of lossless music streaming.

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Curt Robbins


[To understand more about streaming music, check out Streaming Music: The Types.]

[In response to my favorable comments regarding Tidal, I’ve received accusations on Facebook of being a troll. I currently hold no stock in or employment with Tidal, nor am I affiliated with or related to any of its shareholders or employees. I’m a technical writer, author, and consumer advocate who is officially reviewing the service.]


Curt Robbins is author of the following books from Amazon Kindle:

You can follow him on Twitter at @CurtARobbins, read his AV-related blog posts at rAVe Publications, and view his photos on Flickr.

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Streaming Music: The Types

You don’t have to be into home theater or an audiophile to love music (when was the last time you met someone who wasn’t into some type of music?). Whether you’re streaming on your smartphone or home listening to a full complement of surround sound speakers, streaming music goes everywhere.music (3)

Cost? Free to $10 a month. So what are you waiting for? Get on the streaming music bandwagon and begin enjoying the world’s largest jukebox.

[If you don’t have time for a 1,100 word blog post and prefer a slideshow, check out Understanding Digital Music – Part 1.]

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Curt Robbins


There’s two primary types of streaming music: “Radio stations” and on-demand services. Radio stations include the uber-popular Pandora, as well as iTunes Radio and Songza. These companies offer a bare-bones service that plays continual music (perfect for background listening and office settings). On-demand services, such as Spotify, Beats Music, Tidal, and Rdio, are much more full-featured, offering the ability to play the song of your choice whenever you want. These services all currently charge $10 a month for access to a catalog of roughly 20 million+ songs.

Music Discovery / Radio Services

As the name implies, streaming radio involves creating a “radio station,” or channel, that automatically cranks out songs related to the name you choose (but doesn’t let you choose specific songs). It’s like an FM radio station, except it plays only the type of music you enjoy and doesn’t feature obnoxious DJs. For example, creating a Steely Dan radio station will pump out songs not only from the jazzy light rock duo, but also related artists like Boz Scaggs and Fleetwood Mac. Likewise, creating a Lorde station may stream pop songs from Imagine Dragons, Macklemore, and Lana Del Rey. Most services allow you to create radio stations based on a genre, song or album title, artist/band name, or era.

Pandora, Songza, iTunes Radio, and any service that provides a radio function, specialize in something called “music discovery.” If you like jazz and create a Miles Davis station, a streaming service will introduce you to other jazz artists, like Dexter Gordon, John Coltrane, and Sonny Rollins (artists with whom you may be unfamiliar).

On-Demand Services

“On-demand,” or “instant” music streaming is the ability to specify a particular song, album, or artist and immediately hear it. Combined with a large song catalog, these services are truly the world’s largest jukeboxes. Of course, as you’ve learned, there’s no guarantee that your favorite song is available from a particular service. But with a minimum of 20 million songs each, the major on-demand music streaming services have plenty to offer. Even if Rhapsody and Spotify don’t have your favorite Beatles or Metallica songs, what they do offer gives most users a feeling of solid value.

Don’t let the sheer volume of a catalog have too much sway over you. What matters is that it features most of the artists and songs that you want and are going to actually play (for example, some reviewers claim that Rdio is the best option if you’re into jazz and classical). When Beats Music debuted in January 2014, it criticized competing services for stuffing their catalogs with karaoke tracks and other obscure and unpopular songs simply to boost their numbers.

On-Demand Features

The major on-demand music services provide a standard set of functions to help you organize, revisit, and enjoy your favorite music genres, artists, albums, and songs. Playlists, music lockers, and offline listening all round out the power and convenience of any on-demand service.

Playlists

Playlists are simply lists of songs that you store on a music service. Playlists are nice for building a personally curated collection of songs that you can listen to at any time. You can continue to customize a playlist over time by adding, removing, or rearranging songs. Playlists are great for parties, cleaning around the house, or focusing on a single artist, genre, or time period. Most services allow you to shuffle a playlist to get a bit more variety, especially cool for large lists. Playlists are perfect for collecting current pop hits by a wide variety of artists or your favorite one-hit wonders from over the decades. With playlists, you no longer need to burn CDs or program your iPod to hear an exact song list.

Music Lockers

A relatively new feature of some on-demand streaming music services is a locker function that allows you to upload your own music. Unlike a peer-to-peer sharing scheme (like Napster from the old days), the files are available only to you (the “locker” analogy). Take my personal situation: I like Led Zeppelin, but, as you’ve learned, the group is available for on-demand streaming only on Spotify. I subscribe to Google Play Music and Pandora. What to do?

Despite the fact that I really like Spotify, I’m not going to switch from my current service just to get Led Zeppelin. I’d lose all my playlists, have to start from scratch at teaching a new service my preferences, and there’s no Chromecast support (something I use on a daily basis). Because I own most of Led Zeppelin’s catalog on CD and have already ripped them to 320 Kbps MP3s, I simply uploaded my entire collection to my music service’s locker. Now, when I log into Google Play Music, my personal Led Zeppelin collection is seamlessly woven into the other millions of titles from Google and available to me via all of its functions (radio, playlists, and on-demand).

This works so well that I also uploaded my AC/DC and Beatles collections, legally filling the gap of what’s not available due to artist refusals. Also, if you enjoy a few small local bands that sell homebrew CDs at their pub shows or music festivals, you can upload them to your locker, integrating their songs with your favorite service and giving them the presence of the big acts. For music lovers, the locker feature available from all major on-demand services is very practical—and something that’s commonly overlooked.

Offline Listening

All major on-demand music services offer a form of offline listening. This allows you to listen to your favorite songs and playlists when you lack an internet connection (handy for flights, subway rides, and your in-laws’ rural home). Most services allow you to download thousands of songs (that cannot be transferred to other devices or shared). For example, Google Play Music permits 20,000 songs to be “pinned” on your device. Thus, the only practical limit is the storage available on your smartphone or tablet. Of course, this is of marginal value to home theater owners.


Curt Robbins is author of the following books from Amazon Kindle:

You can follow him on Twitter at @CurtARobbins, read his AV-related blog posts at rAVe Publications, and view his photos on Flickr.